Privacy policy

Our Little Sunshine operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Our Little Sunshine is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories:

  • Contact details including your name, billing address, shipping address, phone number, and email address.

  • Financial information including payment card details and transaction history.

  • Account information including your username, password, and preferences.

  • Transaction information including items viewed, cart contents, and past purchases.

  • Communications such as customer support inquiries.

  • Device and Usage information including IP address, browser type, and how you navigate the Services.

How We Use Your Personal Information

  • Provide and Improve Services: To fulfill orders, process payments, and customize your shopping experience.

  • Marketing: To send promotional communications and show targeted advertisements based on your activity.

  • Security: To authenticate accounts and detect or investigate fraudulent or illegal activity.

  • Communication: To provide customer support and maintain our relationship with you.

How We Disclose Personal Information

We may disclose your information to third parties for legitimate purposes, including:

  • With Shopify and other vendors who perform services on our behalf (shipping, payment processing, analytics).

  • With business partners for marketing and advertising.

  • For legal reasons to comply with applicable laws or respond to valid legal processes.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. You can learn more by visiting the Shopify Consumer Privacy Policy.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority.

Security and Retention

We implement security measures but cannot guarantee "perfect security." We retain your information as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access, Delete, or Correct your personal information.

  • Request Portability of your data.

  • Opt-out of promotional communications at any time.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this policy periodically. We will post the revised version on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Email: info@ourlittlesunshine.com

Location: Victoria, Australia