Shipping policy

📦 

Our Little Sunshine

We aim to deliver your order quickly and safely so your little sunshine can enjoy their new goodies as soon as possible.

🚚 Processing Time

All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or public holidays.

🇦🇺 Shipping Rates & Delivery Times

We ship Australia‑wide.
Delivery time estimates begin once your order has been dispatched.

Estimated delivery times:
Standard shipping: 3–7 business days
Express shipping: 1–3 business days

Shipping costs are calculated at checkout.
Please note delivery to some regional areas may take a few extra days.

📍 Order Tracking

Once your order has been dispatched, you’ll receive a tracking number by email.
Please allow up to 24 hours for tracking updates to appear.

⚠️ Delays

While we aim to meet all delivery timeframes, delays may occur due to factors outside our control (e.g. postal delays, peak periods, or extreme weather).

📦 Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

📬 Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us at hello@ourlittlesunshine.com.
We’ll work with the courier to resolve the issue and arrange a replacement or refund where applicable.